Introduction
Thank you for using ZikGo! This Privacy Policy page outlines how our company collects, stores, protects, and uses user data in accordance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to ensuring the privacy and security of your personal information. Please read this policy carefully before using our services.
Collection of Data
We may collect certain personal information from you when you interact with our services. This may include:
- Information you provide voluntarily, such as your name, email address, and any other information you choose to provide when contacting us or signing up for our services.
- Device information, such as IP address, browser type, operating system, and device identifiers to track and understand usage patterns, optimize our services, and enhance the user experience.
- Log files, which are used by third-party tools like Google Analytics to collect information about your usage of our services, analyze trends, and generate reports for website traffic statistics. These log files may include internet protocol addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
Note: We do not collect any sensitive personal information unless it is voluntarily provided by you.
Storage and Security
ZikGo! is dedicated to protecting the personal information and data you provide to us. We implement suitable technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Restricted access to personal data limited to authorized personnel only.
- Data encryption methods to secure your information in transit.
- Regular monitoring of our systems to detect and prevent security breaches.
- Periodic security assessments and updates to protect against threats.
However, please note that no method of transmission or storage can guarantee 100% security. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Use of Data
We use the collected data for various purposes, including:
- To provide and maintain our services to you.
- To analyze and improve the usability, performance, and effectiveness of our services.
- To respond to your inquiries, feedback, or provide technical support.
- To notify you about updates, changes, or important information related to our services.
- To comply with legal and regulatory requirements.
We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.
User Rights
As an individual residing within the scope of GDPR or CCPA, you have certain rights regarding your personal data that we collect:
- Right to Access: You have the right to request access to your personal information. Upon such a request, we will provide you with a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request the erasure of your personal information. We will comply with such requests, subject to any legal obligations we may have to retain certain data.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
- Right to Restrict Processing: You have the right to request the restriction of processing of your personal information in certain situations.
If you wish to exercise any of these rights or have any concerns regarding your personal information, please Contact Us using the contact details provided at the end of this policy. We will make reasonable efforts to respond to your requests in a timely and appropriate manner.
Third-Party Data Sharing
We may engage trusted third-party service providers to facilitate our services or perform specific tasks on our behalf. These third parties may have access to your personal information to provide these services but are obligated not to disclose or use the information for any other purpose. Data shared with these third parties is limited to what is necessary to perform the requested services.
We may also disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., government agencies).
International Data Transfers
As a global service provider, we may transfer your personal information to countries that may not have data protection laws equivalent to those in your jurisdiction. By using ZikGo!, you acknowledge and agree to the transfer of your personal information to these countries. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Policy Updates
We reserve the right to update or modify this privacy policy at any time, and we recommend you review it periodically for any changes. The revised policy will be effective as of the "Last Updated" date mentioned at the bottom of this page. Your continued use of our services after the revised policy is posted will constitute your acknowledgment and acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at:
Email: info@letsgozik.org
Postal Address: ZikGo! Privacy Department, 1234 Privacy Lane, City, State, Postal Code, Country
Last Updated: September 2021